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Pass 26 Tests of Quality and Integrity!+

  1. 95% + Customer Satisfaction Rating
  2. Track Record Of Quality Work
  3. Ten Years Or More Industry Experience
  4. Experienced ASE, I-Car Or Factory Certified Technicians
  5. Neat And Clean Customer Area
  6. Recommend Only That Work Which Is Necessary
  7. A Local Shop With Deep Ties To The Community
  8. Have The Tools & Diagnostic Equipment To Do The Job Right
  9. Specialists Must Have Proof Of Training And A Full Complement Of Specialty Equipment And Tools
  10. Have An “A” Level BBB Rating
  11. Be Environmentally Responsible
  12. Provide Detailed Estimates Before Beginning Work
  13. Recommend Parts That Meet Or Exceed Manufacturers Standards
  1. Minimum $1Million Shop Keepers Insurance
  2. Good To Excellent Initial Credit Rating
  3. Minimum Of 3 Full Service Bays
  4. Primary Business Is Auto Repair
  5. Offer Free Local Shuttle Service
  6. Take The Time To Answer Customer Questions
  7. Follow Up On Each Repair Job
  8. Minimum 12 Month/12,000 Mile Warranty
  9. Upgraded 24/24 Warranty For NARPRO VIP Members
  10. Honor NARPRO’s “On-Time” Guarantee
  11. Honor The NARPRO VIP Card Benefits
  12. Resolve Customer Issues In A Prompt, Professional And Neighborly Manner
  13. Treat Each Customer With Honesty And Respect

Receive a 90% Satisfaction Rating from Customers+

We take pride in being able to say that these are 100% verified real reviews from customers who would refer each shop to a friend or colleague.

Honors Customer Care Pledge+

To Our Valued Customers, We Pledge:

  • To Only Recommend Work That Is Necessary
  • To Take The Time To Fully Answer Your Questions And Discuss The Work We Have Done And The Condition Of Your Car
  • To Always Give You The Best Value: Quality, Service And Price
  • To Stand Behind Our Work With A Strong Warranty
  • To Keep A Clean, Well-Maintained Facility
  • To Provide A Free Local Shuttle
  • To Have Your Vehicle Ready On Time On The Day Promised Or You Get A Free Rental
  • To Resolve Disputes Fairly In A Prompt, Professional And Neighborly Manner
  • To Be Environmentally Responsible
  • To Support Our Community
  • To Treat You With Honesty And Respect
  • Quality Test