Consumer Reports recently put out a survey, revealing consumers biggest complaints when it comes to auto repair. The top two complaints on the list were that the repairs cost too much and the repairs weren’t done properly. Following those, consumers biggest gripes were that the work took longer than expected to complete, they had to bring their car back because the work didn’t “hold up” and the price was more than what was originally expected.
The survey also revealed that the costs at dealerships were ten percent higher than the repair costs at independent repair shops, further proving that consumers are more satisfied with the work independent shops perform on cars.
When you take your car to your independent, neighborhood NARPRO auto repair or auto body shop, you can rest assured that you will receive honest, quality work from you trustworthy NARPRO mechanic. Here’s a few tips the Consumer Reports article shares, so consumers can make sure they are getting their repairs done right, and leaving the shop satisfied with their car.
- Describe to your mechanic the problem in full detail, and be specific about noises or weird smells or leaks coming from your car.
- Avoid self-diagnosing your car; leave that to the mechanic.
- If the problem occurs when your car is moving, ask to test drive the repaired vehicle with the mechanic in the car with you.
- Ask to see the old parts after the repairs are finished. Your honest NARPRO mechanic will be more than happy to give them to you.
Keeping these suggestions in mind next time you have auto repair needs will help you to not inly communicate more effectively with your NARPRO mechanic, but also leave the shop satisfied, making that trip the only trip you’ll have to make to the repair shop.
NARPRO helps consumers find top, independent and honest auto repair shops and competent auto body shops near where they live, work or travel. Click here to find Portland, OR auto repair shops or Tucson auto repair shops.
