Let’s be honest here, we all want perfectly running cars.  Auto repair can be a hassle and an unexpected expense that no one wants to deal with; it’s a reality of life however and all of us will eventually find ourselves in an auto repair shop at one time or another.  The difference between feeling exceptionally frustrated, hassled, and taken advantage of and being pleasantly pleased, confident and taken care of boils down to one core component.  What is that component?  It’s finding a competent, honest mechanic.

We have all heard horror stories or even been in a situation where we take our vehicle in for either routine maintenance or some other needed service and drive away feeling as if we have been robbed and taken advantage of.  Let’s not forget those times where we have left only to discover that the problem was not taken care of properly or we are back in for the same issue a short time later due to either mechanic error or inferior parts.

Many consumers used to think they got the best auto repair service from their dealership because they figured if they built the car they should know how to fix it, right?  Unfortunately, this is rarely the case.  Many dealerships have suffered a decline in service credibility because they often fail to educate their customers as to options on what service to provide, or the benefit of OEM vs. non OE parts, and exorbitant pricing.

There is hope however; there ARE honest, competent and knowledgeable mechanics out there – auto mechanics who will take the time to explain what is necessary to fix and what can wait a while.  Mechanics who will explain why it is best to use OEM parts or where it is ok to use aftermarket parts.  Mechanics who will not treat you like an idiot and have no problem explaining the repair process to you.  They will work at an auto repair shop that prides itself on superior customer service and who make the process of auto repair as painless and convenient as possible.

So how do consumers find the holy grail of auto repair shops with these competent honest mechanics we speak of?  Well, it is easier than you think!  We have spent countless hours reviewing … and testing … and interviewing customers to see which shops are the best in the business.  Only shops that have passed our TWENTY SIX tests of quality and integrity as well as receive a 95% or higher customer satisfaction rating will make our list of recommended shops.

We cannot guarantee you will never have to visit an auto repair shop, but we are working diligently one customer at a time to change the perception of the auto repair industry into one of quality, integrity and complete customer satisfaction.  We can guarantee however that you will be pleasantly surprised and pleased by the service you receive and might even find that auto repair isn’t as painful as you had once thought.