About Us
 "NARPRO is a network of Family-Owned, Independent auto repair shops that have banded together because of their shared commitment to providing guaranteed service at reasonable prices."
Auto Owners Like You Is The Reason NARPRO Was Formed
A survey by Marketing Associates showed conclusively what consumers wanted from their repair shops-and what things caused them frustration. Here's a snapshot of what people like you have said they wish would happen when getting their car or truck repaired-but seldom does.
● Almost 4 out-of 5 said they would prefer to do business with an Independent, Family-owned Neighborhood Shop
● They want to have confidence that their car is fixed right-the first time.
● They want to know that they're only getting the work they need.
● They want their vehicle ready on time.
● They want to be confident that the parts that are used are not used, knock-offs, or substandard.
● They want quality work at a fair price.
● They want to be sure that their mechanics are experienced and know what they're doing.
● They want a clean place to wait-and clean restrooms are a must.
We took their advice very seriously when we set up the standards for NARPRO
That's why every NARPRO recommended shop has passed 26 different criteria to make sure they meet these standards
Reliable Shops Reliable People
The Neighborhood Auto Repair Professionals
NARPRO Jay B. Jennings General Manager 602-956-2099 jjennings@narpro.com P.O. Box 21477
Mesa, AZ 85277-1477 |